Reliable IT Support Services In Shropshire, Shrewsbury

Our team of IT support professionals based in the ancient market town of Oswestry, located in the North of Shropshire, Shrewsbury can help your business run by performing site surveys and telling you exactly what you need. After all the work is done, they are only a phone call away from helping you remotely, which allows your business to keep working without waiting for an appointment from us.

Remote Support Package


  • Workstation/PC/laptop hardware diagnosis and repair
  • Remote software support for Windows and third-party software
  • 24/7 remote server support services
  • Network troubleshooting for both wired and wireless networks and attached devices
  • 24/7 monitoring via our remote monitoring software

Remote & On-site Support Package


  • Includes all the features of the basic package
  • On-site visits included
  • Out of hours work can be arranged
  • 30-day rolling contracts
  • 24/7 in-house support
  • Qualified professionals
  • Tailored products
  • Affordable and reliable
  • Fast response times
  • Technical expertise

Saving you money

We provide IT support packages around you, we won’t try and sell you services that you don’t need, we will just tell you about the services that matter, so you only pay for what you really need.

Backed by experts

We have Oswestry in-house expert capability across IT and telecoms. We cover a number of services all under one roof, so you’ll experience a completely unified service provider across all of your business telecoms: mobile, landlines, hosted IP, email and web hosting and IT.

Efficiency and flexibility to suit you

We have unique capabilities in reporting, notification, responsiveness and case management so we can help you in ways (and with a rapid response) that others simply can’t equal. We’re proud of what we do and we’d love the chance to show you how we work.

Managed IT Support In Oswestry, Shropshire

We understand that being without IT even for a few minutes can be detrimental to business. Our skilled computer technicians in Oswestry, paired with the best possible monitoring software productivity, ensure that the IT in your business keeps running as it should whilst still offering top end digital services and solutions.

We keep tabs on your network’s activity around the clock, and when a system or function fails, our computer IT support provider team in Oswestry, Shropshire immediately jump in to investigate. Once the problem is identified, we’ll work to fix it, in many cases before you’ve even realised there’s an issue. We cover Shropshire and surrounding areas including Shrewsbury. One of our clients, a small business in Shropshire, experienced frequent network downtimes. After our initial site survey, we identified outdated hardware as the root cause. We upgraded their infrastructure and provided continuous remote monitoring. Since then, they've reported a 40% increase in productivity and a significant reduction in network issues. Our remote and on-site support ensured they never had to wait for assistance, and the client praised our rapid response times.

Don’t just take Our word for it!

TrustPilot Logo

  • Always have a fantastic helpful service…

    Always have fantastic helpful service from mobile phones to business telephone lines and systems

    Nicki Thelwall

    > Jones, Engineered Composites Ltd
  • Excellent company to deal with

    Excellent Company to deal with. Provides us with a cost effective and personal service on our mobile phone contracts and landlines. Ocean can always be relied upon to

    Sarah Lee

    > Clwyd Transport Services Ltd
  • Fantastic Service

    We have Dealt with the Ocean Telecom team for a large number of years now and they have always provided a fantastic service. I would highly recommend them to anyone. Thank you.

    Lee Hitch

    > Fix Auto
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A communications company with clout

We’re one of the UK’s leading independent business telecoms specialists. Efficient, knowledgeable and with over 25 years’ experience helping businesses like yours to communicate effectively. We work with a range of organisations in different sectors across the UK

We’re here to help your business thrive by installing, updating and supporting your communications and IT.


Years in Business



Nationwide customers



Customers Average saving