Case Study: Vyrnwy Caravans


Case Study: Vyrnwy Caravans

Key facts

  • Telecoms infrastructure for brand new office building
  • Overhaul of existing phone system and equipment
  • Hosted IP telephony installed
  • Point-to-point wireless broadband link between sites


Vyrnwy Caravans

Vyrnwy Caravans is a family-owned caravan park, established for over 50 years. It nestles on the banks of the River Vyrnwy in Llansantffraid, Powys, and offers all the services you would expect from a high-quality caravan park. Set in 45 acres, the park provides an idyllic escape from the hustle and bustle of daily life.

The challenge

Vyrnwy Caravans had opened an additional office building on the caravan park and needed the capability to use their existing broadband and telephones but had no way to get the physical connection from the main office to the new site. The requirement was for Ocean Telecom to provide a stable communications solution for both sites, which were located approximately 10 metres apart.

The solution

Ocean Telecom has been working with Vyrnwy Caravan for over 15 years, supplying mobile phones, landlines, broadband and email hosting. As Shropshire’s leading provider of specialist communications solutions, Ocean Telecom recommended installing a hosted IP telephony solution with point-to-point (PtP) link to cover the distance between the two sites, using the existing HQ internet connection.

The product


The Ubiquiti nano beam is a wireless network solution that can provide point to point wireless network and internet connections between multiple sites. The equipment Ocean Telecom used can provide point to point connections from up to 25 km away without any drop-in bandwidth. The installation is simple and straight forward and is a very cost-effective solution.


Benefits of Point-to-Point:

  • Intuitive network and device management
  • Ease of deployment
  • Price/performance value
  • Reliable office Wi-Fi

With a robust broadband solution in place, the hosted IP telephony was installed.

Hosted IP

A cloud-based telephony system which is fast replacing traditional landlines, hosted IP provides excellent reliability and flexibility – offering more features while reducing costs. Hosted IP (or VOIP) delivers a managed system direct to any location via a high-speed IP connection. The feature-rich system works to offer any size business the flexibility and scalability for future growth.

Benefits of Hosted IP:

  • Free local and national calls
  • Free standard calls to UK mobiles*
  • Better business continuity
  • Economies of scale by using a single internet connection
  • Work from any location with a single phone number


According to Claire Edwards of Vyrnwy Caravans: “We rely on our broadband and telecoms to provide an efficient service for our guests. Ocean’s approach in proactively supporting our telecoms over the years meant we could trust them to come up with the best solution for us. Their can-do attitude and ability to consistently meet our needs and suggest better ways for us to work helps us to meet our business objectives. The addition of hosted IP telephony will make it easy for us to grow by adding additional handsets in the future. We appreciate the single point of contact for our telephone and broadband and we know support is just a call away if we need it.”

Ocean’s approach

  • Unified communications package
  • Dedicated account manager
  • Telephone and on-site support
  • Permanent, cost effective solution
  • Delivery and set-up on site
  • Proactive support