Fast, affordable managed IT service

We provide a complete managed IT service for businesses across Shropshire, North Wales and Mid Wales. Our team of experts are based in Oswestry and provide a remote and mobile service, acting as an in-house IT support team for our clients.

Ocean’s managed IT support provides a full service IT monitoring, management and maintenance service.

Call us today to speak directly to an IT technician or request a call back.

Don't just take our word for it ...

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If we have experienced any technical issues (through no fault of Ocean Telecom), Sean and Chris have excelled in dealing with and fixing the problem rapidly. Their customer service is outstanding. We cannot thank Sean at Ocean enough, for accommodating every need and supporting us every step of the way. Our relationship with Ocean Telecom has been fantastic. We look forward to working with them long into the future.

Mark Coates, Wrexham Taxis

Our managed IT services

Our range of managed IT service is ideal for businesses across Shropshire, Mid and North Wales, and includes:

Remote and onsite desktop and server support

Installation, configuration, troubleshooting, ongoing maintenance of all your  devices.

Domain administration services

Active directory support, group policy management, domain attached device management.

Hardware support and sales

Onsite or in-house diagnostics and replacement of hardware components, new device purchase setup.

Third party software support

Installations, upgrades and troubleshooting of all your third-party software.

Managed Cloud Backup and disaster recovery

100% insurance against data loss, backed up to the cloud daily to ensure you always have the latest data available should disaster strike.

Onsite backup solutions

Localised backup solutions to suit your business needs.

Network monitoring and security

We monitor your network using our on-device agent which will auto generate alerts and inform us in real time when your network has issues and threats found on it.

Network maintenance and support

We test, repair and upgrade your network to ensure 100% uptime and maximum bandwidth.

Network infrastructure installations

Our qualified network engineers will design, build and install your network to suit requirements. They will install and manage your devices such as switches, firewalls, routers and modems.

Office 365 administration and support

We administer your email hosting, setup your users maintain your accounts to ensure your security and provide your office licencing.

Managed mailbox spam filter

Our managed mailbox spam filter will stop the junk and potentially dangerous emails before it reaches your mailbox by quarantining them and giving you the option to releases them as required.

Managed anti-virus

Our managed anti-virus protects both your servers and workstations in real time, ensuring your devices are always free of unwanted threats.

Please note : By receiving IT support from Ocean Telecom you are bound by our terms and conditions set out in accordance with our privacy policy and data protection. Terms and conditions can be downloaded here